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Getting found by AI

How do I add my business to ChatGPT?

Published
AuthorTrevor, Founder
Reading time9 min
Written inHamilton, Ontario

You cannot, because there is nothing to add it to. ChatGPT has no business directory, no listing form and no registration step, so anyone offering to submit you is selling you nothing. It finds businesses by reading the open web. OpenAI states the requirement in one sentence: allow its crawler, OAI-SearchBot, and allow its published IP addresses through your host or CDN. Blue Crane Works, in Hamilton, Ontario, does that work.

Is there a ChatGPT business directory?

No. There is no equivalent of Google Business Profile, Yelp or the Yellow Pages inside ChatGPT. There is no form, no dashboard, no verification postcard and no paid placement. We are stating this plainly because the way people search for it suggests otherwise: the phrases that bring people to this question are "add my business to ChatGPT", "list my business on ChatGPT" and "register my business with ChatGPT", and all three assume a directory that does not exist.

If somebody offers to submit your business to ChatGPT for a fee, they are either selling you ordinary website work under a misleading name, or selling you nothing at all. There is no submission to make.

Do I need to register my business with OpenAI?

No, and there is nowhere to do it. What OpenAI does give you is the opposite of a registration: a set of controls for saying whether its crawlers may read your site. Those controls live in a file on your own web server called robots.txt, not in an account with OpenAI.

The one that matters is OAI-SearchBot. OpenAI's crawler documentation is explicit that this is the token for search inclusion: "please use OAI-SearchBot in robots.txt for managing Search opt outs and automatic crawl." A different crawler, GPTBot, is for training data only, and blocking it does not remove you from ChatGPT's answers. People get these two the wrong way round constantly.

So how does a business actually get into ChatGPT's answers?

By being readable on the open web, and OpenAI puts the requirement in a single sentence. This is the whole official answer to the question, and it names two things rather than one:

"To make a website eligible for inclusion, allow OAI-Searchbot to crawl the site and confirm that the website host or content delivery network allows traffic from OpenAI's published searchbot IP addresses."

OpenAI, Searching the web with ChatGPT, read 19 September 2026

The first half is a line in a text file. The second half is a setting at your CDN or firewall, and it is the half almost nobody checks, because a firewall can refuse a crawler that your robots file invited and no ranking report will ever show it. OpenAI publishes the IP ranges precisely so you can allow them.

Past that point you are into what makes a page worth quoting rather than merely readable, which is ordinary work: pages that answer the questions people ask, in the words they use, with the answer near the top.

How long does it take?

For the permission part, OpenAI publishes an actual figure, which is rare enough to be worth quoting. From its crawler page: "for search results, please note it can take ~24 hours from a site's robots.txt update for our systems to adjust."

That is the turnaround on the switch, not on the outcome. Getting the crawler in is same-week. Being chosen as the source for an answer is not on a schedule and nobody publishes one, which is the honest shape of the whole thing: the floor is fast and certain, the ceiling is neither.

What about my Google Business Profile?

Keep it accurate, because it feeds Google's own AI answers and Maps, and because it is free. But it is not a route into ChatGPT, and treating it as one is a common and expensive mistake. We covered what it does and does not do in does my Google Business Profile matter for AI answers.

The five things that actually work, in order

What to do instead of looking for a ChatGPT submission form
Do thisWhy it mattersHow to check it
1. Allow OAI-SearchBot in robots.txtOpenAI's named requirement, half oneOpen yourdomain.ca/robots.txt and read it
2. Allow its IP ranges at your CDNOpenAI's named requirement, half twoFetch your page as OAI-SearchBot and compare to a browser
3. Remove any noarchive or nosnippetSilently removes pages from AI answersView source, search for both words
4. Put your words in the HTMLNo AI vendor documents running JavaScriptView source and look for your own sentences
5. Answer real questions on real pagesReadable is not the same as worth quotingType a customer's question. Do you have a page for it?

Sources: OpenAI, Searching the web with ChatGPT; OpenAI, Bots and crawlers; Google, AI features and your website; Bing Webmaster Guidelines.

Can I just have this checked?

Yes, free. Our checker fetches your homepage the way a browser does and the way OAI-SearchBot, ClaudeBot, PerplexityBot and bingbot do, reads your robots.txt one crawler at a time, and looks for the settings that silently remove a site from AI answers. About ten seconds, no account, no call. Run the free check.

What nobody can promise you

That ChatGPT will name your business. Everything above is the floor, and the floor is all anyone can sell you honestly. Bing states the limit in its own guidelines: "SEO does not guarantee rankings or traffic, and GEO does not guarantee grounding or citations in AI experiences." OpenAI says it a different way, documenting that it consults more sources than it cites. The six reasons a business stays invisible goes through the whole diagnosis.

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