These Terms of Service (the “Agreement”) form a legally
binding contract between
Blue Crane (“we,” “us,” or
“our”) and the individual or entity subscribing to or
accessing our services (“User,” “you,” or
“your”).
By creating an account, accessing the Digital Compliance Vault, or
engaging our Digital Growth Agency, you explicitly acknowledge that
you have read, understood, and agree to be bound by every clause
herein. Acceptance of these terms is a mandatory prerequisite for
account creation and continued use of any Blue Crane service.
Section 2
Privacy Policy (PIPEDA Compliance)
Blue Crane is fully compliant with Canada’s
Personal Information Protection and Electronic Documents Act
(PIPEDA).
Information Collection: We collect Account Details
(necessary for subscription management) and Compliance Documentation
(safety certificates, WSIB records, insurance documents, vehicle
maintenance logs, and daily receipts).
Data Usage: Your data is used strictly to automate
alerts, organize documents for field access (including offline
mode), and generate compliance reports. We do not sell your personal
or business data.
Third-Party Sharing: Information is only shared
when you explicitly choose to do so, such as utilizing
“Auditor Mode” to show records to an inspector or
emailing a compliance report directly from the app.
Section 3
Security Policy
Blue Crane employs enterprise-grade security protocols to protect the
integrity of your business records.
Bank-Level Encryption: All data is encrypted at
rest and in transit using AES-256 encryption.
Data Storage: Uploaded files and documents are
stored in Microsoft Azure's Canada Central region (Toronto,
Ontario). Application database records and AI processing use
Microsoft Azure services located in the United States (East US
region).
Infrastructure Audits: Our systems run on
infrastructure independently audited for SOC 2 Type II, ISO/IEC
27001, and ISO/IEC 27018 compliance.
Access Control: User access is protected via secure
authentication. You are solely responsible for securing your own
devices. Blue Crane is not liable for breaches resulting from stolen
hardware or compromised passwords on the User’s end.
Section 4
Electronic Signature Consent
By using Blue Crane, you consent to conduct business electronically.
Legal Validity: Pursuant to Ontario’s
Electronic Commerce Act, you agree that electronic
signatures, digital initials, and “click-to-accept”
actions carry the same legal weight as a handwritten signature on
paper.
Record Access: You acknowledge that you can access,
download, and print your signed documents via the Digital Compliance
Vault at any time during your active subscription.
Section 5
Data Retention Policy
We maintain a strict data lifecycle to protect your privacy and limit
unnecessary liability.
Active Accounts: We retain your documents for as
long as your account is in good standing.
The 30-Day Grace Period: Upon subscription
cancellation or termination, you are granted 30 days to export your
data.
Permanent Deletion: On the 31st day following
cancellation, all Compliance Documentation (including safety certs,
WSIB records, and receipts) is permanently purged from our servers.
No Recovery: Once data is purged, it cannot be
recovered. Blue Crane is not responsible for data loss occurring
after this 30-day window.
Section 6
Acceptable Use Policy
To maintain the integrity of the platform, you agree to the following
rules:
No Fraudulent Documents: You are strictly
prohibited from uploading altered, photoshopped, or fraudulent
safety certificates, insurance records, or receipts.
No System Abuse: You may not attempt to scrape
data, reverse-engineer the offline-sync technology, or introduce
malware to the system.
Compliance Duty: You may not use the app to bypass
legal safety requirements or deceive regulatory bodies.
Enforcement: Violation results in immediate account
termination without a refund and, where applicable, a report to the
Ministry of Labour or local law enforcement.
Section 7
Refund Policy
No Refunds: All fees paid to Blue Crane (including
monthly subscriptions and Growth Agency setup fees) are
non-refundable.
Billing Cycles: Subscriptions are billed in
advance. If you cancel mid-month, you retain access until the end of
that cycle. No pro-rated refunds will be issued.
Service Disruption: Blue Crane does not provide
refunds or credits for scheduled maintenance or third-party network
outages (SMS/Cloud failures).
Section 8
Compliance Responsibility
Blue Crane is an administrative tool, not a safety consultant, legal
advisor, or regulatory authority.
Ultimate Responsibility: You maintain 100% legal
and financial responsibility for workplace safety, WSIB compliance,
insurance validity, crew certifications, and adherence to all
Ontario and Canadian laws.
Notification Failures: Reminder alerts (90/60/30
days) are provided as a convenience. We do not guarantee delivery. A
failure to receive a notification—regardless of
cause—does not excuse you from legal obligations, fines, or
workplace incidents.
Section 9
AI “Smart Scan” & Mandatory Verification Duty
Our Smart Scan feature uses AI to assist in data entry.
Zero AI Data Retention: Data is processed instantly
and is never stored or trained on by the AI engine.
Verification Duty: AI can make mistakes. Users have
a mandatory, non-delegable duty to review and verify every date,
name, total, and category extracted by the AI. Blue Crane is not
liable for fines, work stoppages, or losses resulting from AI
extraction errors, regardless of original document clarity.
Section 10
Digital Growth Agency Terms
Managed Website subscriptions: Managed Website and
Managed Partner plans are billed monthly on a twelve-month term,
after which the plan continues month to month and may be cancelled
with notice as set out in your written plan. Nothing is owed up
front: the design and build are carried out first and paid for
through the plan, and that is what the twelve-month term covers. If
the Client ends the plan inside the twelve-month term, the remaining
months of the term become payable. The Managed Website plan is $100
CAD a month, add-ons are $50 CAD a month each, a second website is a
second Managed Website, and Managed Partner is $250 CAD a month; the
rate agreed in writing is fixed for the term. Founding clients, the
first ten sites on the plan, receive their first three months at no
charge in exchange for a published case study and a Google review at
ninety days. A year may be prepaid instead at twelve months for the
price of ten. Larger builds and add-ons are scoped and quoted in
writing before any work begins and are still billed monthly.
No Guaranteed ROI: For web design, SEO, GEO and AI
visibility services, we make no guarantee regarding the specific
number of leads, phone calls, or revenue generated.
No guaranteed ranking, placement or AI citation: We
do not guarantee visibility, a search ranking, or that any AI
assistant will cite, quote or recommend you. Neither can be
guaranteed by anyone: Bing's published Webmaster Guidelines state
that "SEO does not guarantee rankings or traffic, and GEO does not
guarantee grounding or citations in AI experiences." What Blue Crane
guarantees is the work and the proof of it, described on the service
page as the Work Guarantee, and that the site is built to meet the
conditions the search engines and AI companies publish for being
fetched, read and quoted.
Independent Provider: Nothing in this Agreement
creates a partnership, joint venture, or agency relationship. Blue
Crane is an independent service provider.
Third-Party Platforms: We are not responsible for
changes to third-party algorithms (Google, Facebook) that may affect
your visibility.
Section 11
Intellectual Property
Our Property: Blue Crane owns all rights, titles,
and interests in the app, code, branding, and proprietary
“Smart Scan” workflows.
Restrictions: You are granted a limited license for
internal business use only. You may not reverse-engineer, scrape,
copy, or resell our technology.
Section 12
Limitation of Liability & Settlement Cap
To the maximum extent permitted by Ontario law, Blue Crane’s
total aggregate liability for any and all claims shall not exceed the
total amount of fees you paid to Blue Crane in the
six (6) months prior to the incident.
We are never liable for indirect, incidental, or consequential
damages, including but not limited to lost profits, lost contracts,
work stoppages, or government or safety fines.
Section 13
Indemnification
You agree to indemnify, defend, and hold harmless Blue Crane and its
founders from any claims, losses, or legal fees (including full
attorney’s fees) arising from:
Your breach of these terms;
Your failure to maintain business compliance; or
Any fraudulent or illegal activity conducted via your account.
Section 14
Statute of Limitations & Legal Venue
Time to Sue: Any legal claim against Blue Crane
must be filed within one (1) year of the incident or be forever
barred.
Jurisdiction: This Agreement is governed by Ontario
law. All disputes shall be heard exclusively in the courts of
Hamilton, Ontario.
Dispute Resolution: The parties agree to attempt
good-faith mediation before commencing litigation, in accordance
with the Arbitration Act, 1991 (Ontario).
Section 15
Entire Agreement, Severability & Survival
Entire Agreement: This document supersedes all
prior agreements. Oral promises or emails not incorporated herein
are not legally binding.
Severability: If any part of this Agreement is
found unenforceable, the remainder stays in full effect.
Survival: Sections 4, 5, 8, 9, 12, 13, and 14
survive the termination of this Agreement.
By signing below or clicking “I Agree” in the Blue Crane
app, you confirm you have the authority to bind your company to these
terms. You acknowledge your mandatory duty to verify AI-extracted data
and your ultimate responsibility for job site compliance.
